Frequently Asked Questions
Everything you need to know about your Mineblock tech experience.
What is the standard shipping time for electronics?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for faster delivery.
Do your products come with a manufacturer warranty?
Yes, all Mineblock hardware and accessories include a minimum 12-month manufacturer warranty covering technical defects and hardware malfunctions.
What is your return policy for opened items?
You can return items within 30 days of delivery. For opened electronics, a small restocking fee may apply, and the item must be returned with all original packaging and cables.
Are Mineblock products compatible with international power standards?
Most of our devices are dual-voltage (110V-240V). However, we recommend checking the specific product specifications page to ensure compatibility with your region's outlet type.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the carrier's website to monitor your shipment in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and secure cryptocurrency payments for select high-end hardware.